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Settlement of Civil Disputes

Overview

While the courts are available to settle disputes, smaller disputes are better suited to be settled at the Kgotla (community level).  Examples of these types of disputes include destruction of crops by livestock and failure to pay back a debt. Another example is disputes where both parties do not wish to go to trial to reconcile and wish to maintain peace within the community.

Who is eligible?

Any parties interested in having disputes addressed by alternative dispute resolution can access this service.

How do I get this service?

The steps involved in this process are as follows:

  • Parties must visit the main Kgotla or ward Kgotla to verbally report dispute to the Headman of Arbitration and to seek redress. 
  • The Headman would invite the involved parties to attend the hearing at an agreed date.
  • The parties would provide the requested information, discussing the issues with the help of the Headman.
  • With the help of the Headman, all parties involved would arrive at an agreement to which they must all adhere.
What supporting documents are required?

No supporting documents are necessary. 

How long will this service take?

This varies dependent on the availability of the involved parties and Headman of Arbitration, along with the complexity of the matter.

Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana

Synonyms

Civil disputes, disputes

Ministry submitting this Service
Where can I get more information on this Service

For more information or to access this service, please contact the ward Kgotla or main Kgotla in your area. Opening hours are from 07:30 to 16:30, Monday to Friday, except public holidays.​​

Small Claims Court - Magistrate's Court

Overview

The Small claims court operates in the Magistrate courts of Botswana and has limited powers as prescribed by the Act.

The proceedings of the court are open to the public but may be held in private (in camera) for reasons of confidentiality or other special circumstances.

This court is only open to natural persons (not available to corporations) except as defendants or counter-claimants.

The objective of the Small Claims Court is to provide simplified procedure and allow access to justice for those without the means to engage lawyers for claims which are within the powers of the court.

The Small Claims Courts' jurisdiction is limited to a maximum of BWP10, 000.00.

 

Key characteristics of the small claims court:

  • The atmosphere in the court is relaxed and informal.
  • The proceedings are conducted in any of the official languages of Botswana.
  • Lawyers are not allowed to represent parties in that court.
  • The court may allow or call additional witness(es) to give evidence.
  • Interpreters are provided for those who do not understand any of the official languages used in court.
  • If a plaintiff is unable to prepare their own documents, the clerk of court is available to assist.
  • Strict rules of evidence do not apply in the court and cases before the court must be completed in one sitting.
  • The order of the court is final and cannot be appealed against but can be reviewed on the grounds that the High Court did not have jurisdiction over the matter.
Who is eligible?

Any natural person claiming an amount less than BWP10,000 is eligible.

How do I get this service?
  • An individual can file a claim in the Small Claims Court by filing an application at either the Gaborone Extension II or Francistown Magistrate Court.
  • To serve a standard letter of demand to the party you wish to take to court. The letter should set out your claim and demand that it be settled within 14 days, failing which action will be instituted against the defendant (Letter of Demand - Form 1). 
  • The opposing party has 14 days to respond. If no payment is made after 14 days, applicant approach the court to obtain a Summons form (Summons- Form 2) on which the Magistrate will set the case for hearing. The Summons form will also include particulars of the claim:
    1. The nature and amount of the claim.
    2. The defendant’s full names, place of residence and place of business or employment.
    3. The interest, if any, which shall not exceed 10 per cent per annum and the amount claimed up to the date of the summons.
    4. Any abandonment of any part of the claim.
  • The applicant must then arrange the serving of the summons form to the defendant.
  • The plaintiff shall return a copy of the summons and an affidavit of service (Part III of Form 2) to the clerk of the Court within three days of serving the defendant.
  • If the defendant satisfies the claim by paying, the plaintiff will withdraw the action ( Notice of Withdrawal - Form 7 ). The plaintiff may also withdraw the claim if he accept the defendant’s counter offer.
  • If an order in the Small Claims Court is provided against the defendant and the defendant fails to comply with the order, the applicant apply to the Clerk of Court to the issue of a writ of execution (Writ of Execution - Form 8).
  • The Clerk instructs the Deputy Sheriff  to serve and enforce the writ of execution. The Deputy sheriff will demand payment of the debt on behalf of the plaintiff, with the authority to seize and sell property.
  • The Deputy Sheriff will provide the plaintiff with the proceeds of any petition or sale of the property of the defendant at the conclusion of the execution.
What supporting documents are required?

In order to submit a claim, an plaintiff will need to submit items one and two below, and potentially items three and four:

Plaintiff will also need to provide any documents, letters, contracts or other items forming evidence upon which their claim is based.

How long will this service take?

 A case in the Small Claims Court typically takes about three (3) months.

How much does it cost?
  • There are no fees directly associated with this service.
  • The Deputy Sheriff may charge plaintiff a fee of up to BWP30.00 to serve documents to the defendant.
Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, judiciary

Keywords

claims, debts collection, small claims, claim demand, small claims court

Ministry submitting this Service
Where can I get more information on this Service

Extension II
Private Bag X10
Gaborone
Botswana
Tel. (+267) 3956381

 

Francistown
Private Bag F19
Francistown
Botswana
Tel. (+267) 2413793

Distribution of judgements

Overview

Decisions of the High Court and Court of Appeal are available in hard copy or electronic format by email to members of the public who subscribe to receive them quarterly throughout the year.

Who is eligible?

Any individual or organisation can request this service from the High Court and Court of Appeal.

How do I get this service?
  • Members of the public can subscribe for this service at the Court of Appeal .  ​
  • Members of the public can collect the judgments after every session.  
  • Physical copies of these judgements are only available at the High Courts. 
  • Additionally, judgments are available online on the South African Legal Information Institute (SAFLII) website. ​
  • Payment for subscriptions can only be made in person at any court.  A copy of the subscription payment receipt is sent to the Court of Appeal for processing.
  • Alternatively, members of the public can sign up for individual judgements and pay per page.
What supporting documents are required?

Presentation of the receipt.

How long will this service take?

Registration is available at the High Court and members of the public can collect the latest judgement as soon as payment is made.

Where can I obtain this service?

Court of Appeal

Private Bag 00316

Gaborone

Botswana

Tel: (+267) 371 8000  
 

Gaborone High Court

P O Box 00220

Gaborone

Botswana

Tel: (+267) 3718000

Fax: (+267) 3915119 

 

Francistown High Court

Private Bag F13

Francistown

Botswana

Tel: +267 241 2125

Fax. (+267) 2416378

 

Lobatse High Court

Private Bag 001

Lobatse

Botswana

Tel: (+267) 5338000

Fax: (+267) 5332317

How much does it cost?
  • An annual charge of BWP1,500.00 applies.  
  • Alternatively, individual judgments can be requested at BWP5.00 per printed page. 
  • Payment is only accepted in cash.
Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, judiciary

Keywords

Judgement distribution, judgements, judgements printouts, judgement copies

Ministry submitting this Service
Where can I get more information on this Service

The Registrar and Master
High Court - Gaborone
Private Bag 00220
Gaborone
Botswana
Tel: (+267) 3718000 / (+267) 3971706
Fax: (+267) 3915119 

 

The Deputy Registrar
High court of Botswana
Private Bag F13
Francistown
Tel: (+267) 2412125 / (+267) 2416378
Fax. (+267) 2416378

 

The Deputy Registrar
High Court - Lobatse
Private Bag 001
Lobatse
Botswana
Tel: (+267) 5338000 / (+267) 5332317
Fax: (+267) 5332317

 

Opening hours are 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday except public holidays.

Master’s Office

Overview

The Master is an officer appointed under Section 4 of the Administration of Estates Act, CAP 31:01 for specific purposes as outlined below under the purview of the relevant acts.

Administration of Estates Act, Section 4, CAP 31:01:

  •  Administers estates of deceased persons – overseeing the administration by appointed executors and managing the property of the person who passed away.
  • Administers the Guardian Fund - management of benefits of minor beneficiaries or persons whose whereabouts are unknown.
  • Chairs next of kin meetings. These are meetings of close relatives (siblings, parents and children of the deceased) to nominate an executor to deal with the distribution of the estate of the person who passed away without a will.
  • Approves liquidations and distribution accounts of the remaining properties of the estate.

Companies Act, CAP 42:01

  • Supervises the winding up of companies placed under liquidation.
  • Appoints liquidators.
  • Appoints judicial managers.
  • Presides over creditors’ meetings.
  • Approves liquidation and distribution accounts.
  • Insolvency act.
  • Supervises sequestration of insolvent persons.
  • Appoints trustees to corporate estates.

Insolvency Act, CAP 42:02

  • Supervises the sequestration of insolvent persons and management of their estates.
  • Appoints trustees to estates.

Marriage Act, CAP 29:01

  • Issuance of certificates if protection of minors of former marriages where the person intending to remarry has a former spouse who is deceased. 

High Court Rules, CAP 04:02

  • Provision of report to Judges and supervision of curators appointed by the Court together with overseeing the administration of estates of incapacitated persons. 
Who is eligible?
  • Siblings, parents and children of the deceased.
How do I get this service?
  • Within 14 days after the death of the person, report the death at the Master's Office by delivering the deceased's death certificate and fill in the death notice and provisional of the property in the estate.
  • if a will exists, it must also be lodged together with the other documents.
What supporting documents are required?
  • Death certificate.
  • Will (if applicable).
  • Original copy/ certified copy of Marriage certificate (If married).
  • Inventory of the property in the estate.
Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, judiciary

Keywords

Masters office

Ministry submitting this Service
Where can I get more information on this Service

The Registrar and Master
High Court - Gaborone
Private Bag 00220
Gaborone
Botswana
Tel: (+267) 3718000 / (+267) 3971706
Fax: (+267) 3915119 

The Deputy Registrar
High court of Botswana
Private Bag F13
Francistown
Tel: (+267) 2412125 / (+267) 2416378
Fax. (+267) 2416378
Website. www.justice.gov.bw

​Opening hours are 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

Liquidation, Judicial Management and Sequestration of Estates

Overview

Liquidation

  • ​​​The liquidation of a company is the process by which a company is brought to an end, and the assets and property of the company are redistributed.
  • Liquidation is also sometimes referred to as winding-up or dissolution, however dissolution technically refers to the last stage of liquidation. 
  • A liquidation generally occurs where the company is insolvent and the purpose of the liquidation is to collect its assets, determine the outstanding claims against the company, and satisfy those claims in the manner and order prescribed by law.
  • Liquidation can either be voluntary or involuntary. 
  • Generally, a voluntary liquidation, which can be either a members' voluntary liquidation or a creditors' voluntary liquidation, is brought about by resolution of the company and is conducted by a qualified practitioner.
  •  An involuntary liquidation is brought about by an order of the court.

Judicial management 

  • Judicial management generally refers to situations where a company is unable to pay its debts but the Court finds that the inability is due to mismanagement or an event that can be overcome. 
  • Judicial management seeks to assist this type of company to overcome a temporary setback without going out of business. An order will be made by court placing the company under judicial management.
  • A provisional judicial manager is appointed, to assume control until the final judicial manager can be appointed.
  • Application for judicial management may be made by the company itself, a creditor or a member to the High Court. If the judicial manager cannot return the company to solvency, then he may recommend to the court that it is wound up.

Sequestrations 

  • Sequestration generally refers to a situation where an individual's liabilities exceed their assets and they are unable to pay their debts and therefore an application is made to the High Court for the sequestration of that individual. 
  • A provisional curator is then appointed to take over the individual's assets and salary if such individual is gainfully employed, until the appointment of a Curator.  The appointed Curator seeks to manage the insolvent's assets and pay creditors and get the insolvent back on his feet if possible. 
  • The assets owned or funds generated by that company or individual are referred to as an estate. Liquidators, Judicial Managers and Curators are professionals who know the functions and procedures for administering these estates.  
  • Following the insolvent estate being placed under liquidation, judicial management or sequestration, the Master must as soon as possible appoint a provisional liquidator, judicial manager or curator and summon a meeting of creditors.
  • Such meetings are held in the Master's office or in the Magistrates Courts before a Magistrate. Two such meetings, described as first and second creditors meetings are held at different times.
  • All claims that Creditors may have against the Company must be submitted to the appointed professional well ahead of the date of the meeting as the claims will be proved at these meetings. 
Who is eligible?
  • Anyone owed by the insolvent estate is entitled to lodge a claim with the liquidator or judicial manager who has been appointed.
  • These claimants could be companies which were doing business with the company under liquidation, the government for services rendered, parastatals, employees of the company, etc.
How do I get this service?
  • Advertisements for companies under liquidation, judicial management or sequestration will be placed in the Botswana Government Gazette and in local newspapers notifying the public of the liquidation and inviting creditors to lodge claims.  
  • The creditor is required to request the appropriate forms from the Liquidator to lodge a claim.
  • In order to submit a claim for amounts you are owed by a company in liquidation, the necessary documents (outlined below) must be filled and submitted with the liquidator in charge.  The liquidator will assess claims for compliance with the Companies Act [Cap 42:01] and the Insolvency Act [Cap 42:02]. 
  • It is advisable to seek professional legal advice before submitting a claim.
What supporting documents are required?

The necessary documents include:

  • An affidavit confirming the nature and amount of your claim, the affidavit must be signed by an authorised representative of the company, or by the individual filing the claim or their authorised representatives.
  • Any securities held and an explanation of how the amount arose.
  • Proof of the claim (documentation such as receipts, vouchers, shipping orders, etc).
  • A Claim Form obtained directly from the liquidator.
How long will this service take?

The final amount and timing of collection from the company will depend on the individual company.

How much does it cost?
  • There are no direct costs associated with filing a claim against a company in liquidation.
  • Individual legal fees may apply.
Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, judiciary

Keywords

Winding-up, dissolution, Liquidation, Judicial Management, Sequestration of Estates

Ministry submitting this Service
Where can I get more information on this Service

Kindly contact one of the offices listed below.

The Registrar and Master
High Court - Gaborone
Private Bag 00220
Gaborone
Botswana
Tel: (+267) 3718000 / (+267) 3971706
Fax: (+267) 3915119 

 

The Deputy Registrar
High court of Botswana
Private Bag F13
Francistown
Tel: (+267) 2412125 / (+267) 2416378
Fax. (+267) 2416378

 

Opening hours are 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

Restraining Orders - Magistrate's Court

Overview

Any aggrieved party who feels there is a justifiable reason to issue restrain or block another party from being permitted to take a specific course of action may apply to the Magistrates Court for a restraining order.

Who is eligible?

All members of the public are eligible to apply for a restraining order.

How do I get this service?
  • Applicants must file an application  to the clerk of their local Magistrate's Court.  
  • After the application has been filed, it is allocated a case number.  The matter is then assigned to a magistrate who will then allocate a date of the hearing.
  • Applicants are notified at the contact information provided on their application of the success or rejection of their restraining order application. It is the responsibility of the applicant to serve or pay for the serving of the restraining order to the other party.
  • In cases of domestic violence, police officers may be asked to serve the restraining order to the other party.
  • Approved restraining orders are available for pickup at the civil registry at the Magistrates Court where the application was filed.
What supporting documents are required?

Submit the following documents to the clerk of the court at the Magistrates Court:

  • A written affidavit (The Founding Affidavit) requesting a restraining order and a description of the circumstances and reasons for the order. This affidavit must be commissioned at the nearest police station.
  • Notice of Motion (Form 4)  completed, describing the request for a restraining order.
  • A Certificate of Urgency can be attached if the matter is particularly time-sensitive (e.g. cases of spousal abuse) in order to be processed faster.   (NOTE:  A certificate of urgency is any written document outlining the reason for treating the matter as urgent).
How long will this service take?
  •  The processing of a restraining order application without a Certificate of Urgency typically takes about a   week.
  • A restraining order application accompanied by a Certificate of Urgency typically takes one to two days.
Where can I obtain this service?

Kindly contact one of the offices listed below:

Court of Appeal

Private Bag 00316

Gaborone

Botswana

Tel: (+267) 371 8000  

Gaborone High Court

P O Box 00220

Gaborone

Botswana

Tel: (+267) 3718000

Fax: (+267) 3915119 

Francistown High Court

Private Bag F13

Francistown

Botswana

Tel: +267 241 2125

Fax. (+267) 2416378

Lobatse High Court

Private Bag 001

Lobatse

Botswana

Tel: +267 5338000

Fax: (+267) 5332317

Regional  Magistrate Court-North

Private Bag F149

Francistown

Botswana

Tel: (+267) 2410624

Regional  Magistrate Court- South

Private Bag BR293

Gaborone

Botswana

Tel: (+267) 3956339

Gaborone -  Village 
Private Bag  X10
Gaborone
Botswana
Tel. (+267) 3956381

Broadhurst
Private Bag BR 122,
Gaborone
​Botswana
Tel. (+267) 3956381

 
Extension II
Private Bag X10
Gaborone
Botswana
Tel. (+267) 3956381

 
Lobatse
Private Bag 16
Lobatse
Botswana
Tel. (+267) 5330540

 
Kanye
Private Bag 17
Kanye
Botswana
Tel. (+267) 5440276/ 78

 
Jwaneng
Private Bag 10
Jwaneng
Botswana
Tel. (+267) 5880628

 
Mochudi
Private Bag 029
Mochudi
Botswana
Tel. (+267) 5777601
Molepolole
Private Bag 0022
Molepolole
Botswana
Tel. (+267) 5920402
Tsabong
Private Bag 359
Tsabong
Botswana
Tel. (+267) 6540277

 
Gantsi
P. O. Box 206
Gantsi
Botswana
Tel. (+267) 6596352 
Maun
Private Bag 0271
Maun
Botswana
Tel. (+267) 6860370

 
Francistown
Private Bag F19
Francistown
Botswana
Tel. (+267) 2413793


 
Masunga
Private Bag 11
Masunga
Botswana
Tel. (+267) 2489277

 
Letlhakane
Private Bag 32
Letlhakane
Botswana
Tel. (+267) 2976666

 
Selibe Phikwe
Private Bag 003
Selibe Phikwe
Botswana
Tel. (+267) 2610321

 
Serowe
Private Bag 14
Serowe
Botswana
Tel. (+267) 4630386

 
Palapye
Private Bag 15
Palapye
Botswana
Tel. (+267) 4920401
Mahalapye
P. O. Box 22
Mahalapye
Botswana
Tel. (+267) 4710326 

 
Kasane
Private Bag K5
Kasane
Botswana
Tel. (+267) 6250337 
Hukuntsi
Private Bag 10
Hukuntsi
Botswana
Tel. (+267) 6510148
Bobonong
Private Bag 003
Selibe Phikwe
Botswana
Tel. (+267) 2629790

Gumare
P. O. Box 35
Gumare
Botswana
Tel. (+267) 6874511

   

Opening hours are 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

 

How much does it cost?

A court fee of BWP60.00 applies

Meta tags

Botswana, Botswana Government, Republic of Botswana, Government of Botswana, judiciary

Keywords

Restraining order, blocking order, spousal abuse, block another party

Ministry submitting this Service
Where can I get more information on this Service

Kindly contact one of the Magistrate's Court. listed below:

Court of Appeal

Private Bag 00316

Gaborone

Botswana

Tel: (+267) 371 8000  

Gaborone High Court

P O Box 00220

Gaborone

Botswana

Tel: (+267) 3718000

Fax: (+267) 3915119 

Francistown High Court

Private Bag F13

Francistown

Botswana

Tel: +267 241 2125

Fax. (+267) 2416378

Lobatse High Court

Private Bag 001

Lobatse

Botswana

Tel: +267 5338000

Fax: (+267) 5332317

Regional  Magistrate Court-North

Private Bag F149

Francistown

Botswana

Tel: (+267) 2410624

Regional  Magistrate Court- South

Private Bag BR293

Gaborone

Botswana

Tel: (+267) 3956339

Gaborone -  Village 
Private Bag  X10
Gaborone
Botswana
Tel. (+267) 3956381

Broadhurst
Private Bag BR 122,
Gaborone
​Botswana
Tel. (+267) 3956381

 
Extension II
Private Bag X10
Gaborone
Botswana
Tel. (+267) 3956381

 
Lobatse
Private Bag 16
Lobatse
Botswana
Tel. (+267) 5330540

 
Kanye
Private Bag 17
Kanye
Botswana
Tel. (+267) 5440276/ 78

 
Jwaneng
Private Bag 10
Jwaneng
Botswana
Tel. (+267) 5880628

 
Mochudi
Private Bag 029
Mochudi
Botswana
Tel. (+267) 5777601
Molepolole
Private Bag 0022
Molepolole
Botswana
Tel. (+267) 5920402
Tsabong
Private Bag 359
Tsabong
Botswana
Tel. (+267) 6540277

 
Gantsi
P. O. Box 206
Gantsi
Botswana
Tel. (+267) 6596352 
Maun
Private Bag 0271
Maun
Botswana
Tel. (+267) 6860370

 
Francistown
Private Bag F19
Francistown
Botswana
Tel. (+267) 2413793


 
Masunga
Private Bag 11
Masunga
Botswana
Tel. (+267) 2489277

 
Letlhakane
Private Bag 32
Letlhakane
Botswana
Tel. (+267) 2976666

 
Selibe Phikwe
Private Bag 003
Selibe Phikwe
Botswana
Tel. (+267) 2610321

 
Serowe
Private Bag 14
Serowe
Botswana
Tel. (+267) 4630386

 
Palapye
Private Bag 15
Palapye
Botswana
Tel. (+267) 4920401
Mahalapye
P. O. Box 22
Mahalapye
Botswana
Tel. (+267) 4710326 

 
Kasane
Private Bag K5
Kasane
Botswana
Tel. (+267) 6250337 
Hukuntsi
Private Bag 10
Hukuntsi
Botswana
Tel. (+267) 6510148
Bobonong
Private Bag 003
Selibe Phikwe
Botswana
Tel. (+267) 2629790

Gumare
P. O. Box 35
Gumare
Botswana
Tel. (+267) 6874511

   

Opening hours are 07:30 to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

 

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