Ensuring public accountability and discipline in the civil service

Following engagements with officials during his fact-finding mission to Nyangabgwe Hospital yesterday, President Boko also interacted directly with patients to hear their experiences and concerns firsthand. The visit forms part of a broader, ongoing oversight programme, during which the President has already visited other public health institutions across the country, as a follow-up to the Ombudsman’s report. These engagements underscore a commitment to understanding service delivery challenges at close range and to implementing targeted, practical interventions informed by evidence from both officials and service users