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Call Cab Permit

  • Issued to operators who provide transport services for hire or reward from a defined private place.
  • Applicant should have a physical address and must possess a minimum of four (4) vehicles. 
  • Once permit is issued , permit holders are governed by the Road Transport Act, failure of which they will be penalized
Who is eligible?

Locally-registered business, citizen or resident that is the owner of a passenger vehicle.  

How do I get this service?
  • Download and complete APPLICATION FOR INITIAL GRAND/AMENDMENT/RENEWAL OF ROAD TRANSPORT PERMIT and submit along with supporting documents to the Registration and Licensing officer at any permit-issuing Department of Road Transport and Safety office for approval.
  • Pay the application fee of BWP 130.00 . 
  • First-time applicants are expected to attend a Transport advisory board hearing at the appointed time. It is at this point that the decision would be made.
  • Approved first-time applicants and renewal applicants must take the vehicle to the Transport Inspectors for inspection.  
  • If inspection is failed, applicants must comply with Inspector's instructions to rectify any vehicle issues that may have caused the failure and reapply.
  •  Applicants' whose vehicles pass the inspection are issued inspection certificates.
  • Take Inspection certificate and all of the other supporting documents to the Registration and licensing officer and pay permit fee.  
  • Once a fee is paid, the permit would be issued. 
What supporting documents are required?
  • Copy of the registration book (if available) otherwise prove of financial ability
  • For companies ,copy of certificate of incorporation & shareholder’s certificates
  • Copy of Botswana Communications Regulatory Authority (BOCRA) radio communication license
  • Copy of vehicle's valid Roadworthiness Certificate (at the point of certificate collection).
  • Vehicle Inspection Certificate (only if permit application is approved by the board).
  • Copy of Certificate of Incorporation (companies). 
  • Copy of one director's National Identity Card (companies).
  • Copy of Shareholder's Certificates (companies).
  • Copy of business proposal (companies).
  • Expired permit (renewals).
  • Expired token (renewals). 
How long will this service take?
  • 39 working days for new applicants
  • Immediate for renewals
How much does it cost?
  • Normal Fee  BWP 260.00
  • Transfer BWP 520.00
  • Substitution  BWP 520.00
  • Route (trip) Variation BWP 195.00
Where can I obtain this service?

Department of Road Transport and Safety Offices - Permit issuing stations

  • Gaborone Old Supplies Office
  • Molepolole
  • Lobatse
  • Mahalapye
  • Palapye
  • Ghanzi
  • Maun
  • Kasane
  • Francistown
  • Serowe
  • Selebi Phikwe
  • Tsabong
  • Kanye

Opening hours are from 07:30 to 16:30, Monday to Friday, except public holidays.  

Where can I get more information on this Service

Public Relations Office

Department of Road Transport and Safety

Tshomarelo House

Botswana Savings Bank Building

Private Bag 0054  
Gaborone ,Botswana

Tel. (267) 368-8600

Fax.(267) 397-1117/1114

Email: mtcpro [at]

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