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Frequently Asked Questions

A quarantine is a process whereby individuals who have been exposed to a contagious disease are separated and restricted movement to avoid possible infection to other people.

Governments use quarantines to stop the spread of contagious diseases. Currently you are in a government-mandated quarantine. Quarantines are for people or groups who don’t have symptoms but were exposed to the disease. A quarantine keeps them away from others so they don’t unknowingly infect anyone.

  • Visitors are not allowed to visit
  • Items from outside the quarantine will not be accepted except for items such as medication, clean clothes and special diet needs.
  • Do not leave your room at any point in time

You will be tested at day 10 of your stay in quarantine.

You will be quarantined for 14 days and will only be allowed to go home at the end of the set dates.

We do quarantine for 14 days because you can be contagious for up to two weeks after being exposed to COVID-19. The incubation period of the virus - the time between exposure to a virus and its first symptoms appearing – is 5 to 10 days on average. So if you have been potentially exposed, and you have not shown symptoms for 14 days, you may not have COVID-19. A test has to be done to confirm  that indeed you are not infected.

By day 14, your test results will be available to inform us if you are positive or not. If your test result is positive, you will be taken into a designated hospital for further management of the disease. If you have tested negative, you will be offered with a fitness certificate and be allowed to go home. When you are home, wash hands frequently, practice social distancing and inform health authorities as soon as you experience respiratory symptoms.

You may pose risk to others who have not been exposed to infection if you have COVID 19. This is meant to control the spread of the disease. This is also to protect you from contracting COVID 19 from others