Labour Administration

Submit application letter to the Commissioner of Labour and Social Security presenting business case allowing employees to work excessive hours 

• Receipt of referral of alleged dispute
• Register the dispute with nearest Labour office and receive acknowledgement letter
• Check availability of arbitrator
• Collect invitation letters after allocation of dispute to arbitrator
• Attend the arbitration meeting; failure to attend by applicant, the dispute is dismissed and failure to attend by the respondent a default award is issued.
• Receive resolution/settlement of the award
• Failure to honour award, the case is referred to Industrial Court for enforcement

• Visit the nearest labour office to refer the dispute
• Registration and scheduling of alleged dispute.
• Attend mediation meeting.
• If applicant fails to appear for hearing, the dispute is dismissed or if good cause shown then the dismissal is reversed and matter is mediated.
• If respondent fails to appear for mediation then the default award is issued.
• If no response to default award within 30 days, default award is referred to Commissioner of Labour and Social Security for enforcement.
• If responded to and good cause shown, default award is reversed and mediation resumes.

1. If referral outside 30 days

• Application for condonation of late referral.
• Serve Labour office and the other party with application for condonation
• If condonation is denied dispute referred to Industrial Court.
• If condonation is granted mediation resumes.

2. If parties agree settlement certificate is issued

• If settlement certificate is honoured matter is closed.
• If settlement is not honoured, dispute is referred to Commissioner of Labour for enforcement.

3. In the interest of settlement Mediator may issue default award if;

• Issuance of advisory award.
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• 4. Failure to settle
• Issuance of certificate of failure to settle.
• Referral to Industrial Court if it is dispute of right.
• Referral to arbitration if dispute of interest and parties agree.

4. Referral to industrial action if dispute of interest and not essential service

• Receipt of notification to strike or lock out.
• Convene meeting to draw strike/lockout rules.
• Undertake  industrial action

Download, complete the Registration of employers’ organisation form and submit with supporting documents to office of the Registrar of Trade Unions and Employers Organizations.

Download, complete the Registration of Federation of Trade Unions form and submit with supporting documents to the office of the Registrar of Trade Unions and Employers Organizations.