In order to achieve the above purpose, the division performs the following functions:
Personnel Administration Policy:
- developing, coordinating and providing guidance, direction and advice in all matters relating to personnel administration policy and operational guidelines; and
- providing overall leadership on personnel administration related matters at overall Public Service level.
Administration of Terms and Conditions of Service:
- objectively interpreting and judiciously applying the provisions of the Public Service Act and Regulations pertaining to personnel administration;
- administering public service personnel conditions of service and employment contracts;
- interpreting the Public Service Act, General Orders as well as existing Personnel Directives;
- preparing personnel directives and instructions promulgating Public Service regulations related to interpretations, changes, additions, etc.;
- delegating appropriate personnel administration related responsibilities and authority to ministries and departments; and
- introducing modern human resources management concepts and practices within the public service.
Personnel Administration Policy Reviews and Research:
- reviewing personnel administration policies, regulations and guidelines to ensure that they remain relevant and effective;
- maintaining active liaison with all clients (ministries/departments) in order to obtain feedback on the implementation of personnel policies, regulations and systems; and
- undertaking personnel administration related research to ensure efficiency and effectiveness of the public service.
Public Service Staff Welfare and Safety:
- developing sound public service staff welfare and safety regulations and practices and coordinate their implementation;
- ensuring that staff welfare requirements are are comprehensive in coverage and compatible with the requirements of the public service;
- ensuring that the requirements of healthy physical working conditions stipulated in the regulations are adequately met; and
- ensuring the provision of occupational health and safety requirements.
Public Service Code of Conduct:
- developing and coordinating the implementation of code of conduct to maintain high integrity in the public service;
- reviewing the code of conduct, monitoring the implementation of the Public Service Disciplinary Procedures and evaluating their effectiveness;
- providing ministries and departments with guidance and direction on all public service conduct and discipline related matters;
- assisting ministries and departments in the interpretation and implementation of the Public Service Act/Regulations, Directives and the General Orders as they relate to discipline and grievances;
- analysing cases of grievances and conduct investigations where necessary, to obtain more information;
- advising the Director on the appropriate disciplinary action;
- advising ministries and Office of the President on individual appeal for presidential pardon;
- advising the Public Service Commission on the application and interpretation of the Public Service Act/Regulations, General Orders and Directives; and
- providing secretarial service to the Public Service Commission on cases of appeal.
Industrial Relations:
- coordinating, administering and maintaining the public service staff consultative machinery and liaises with Botswana Civil Service Association (BCSA) and Central Joint Staff Consultative Council (CJSCC);
- providing professional leadership and guidance on all industrial relations matters at all levels of the service; and
- providing secretarial services to the Central Joint Staff Consultative Council (CJSCC) and ensuring harmonious and sound industrial relations within the public service.
Public Service Performance Appraisal:
- developing, administering and maintaining performance appraisal system;
- developing in close consultation with Management Services Division of the Directorate, qualitative and quantitative performance standards for every public service post; and
- ensuring that approved performance standards are properly documented and made known to each job holder and that the outcome of performance appraisal is effectively followed up.
Public Service Career Plans:
- developing sound career plans (schemes of service) based on approved job descriptions and specifications for every cadre in the public service;
- documenting the career plans and making these widely known to all users - potential and current; and
- coordinating, reviewing and providing professional guidance and direction on all matters pertaining to public service career planning and development, and ensuring effective implementation.
Public Service Terminal and Retiring Matters:
- developing, administering and coordinating policy governing public service terminal and retirement benefits and operational guidelines; and
- providing professional guidance and direction to ministries and departments on all matters pertaining to termination of service e.g. resignation, expiry of contract, retirements, dismissal, abolition of post, etc.
Public Service Salary Structure and Salary Administration:
- developing and maintaining public service policy and operational guidelines on salary structure and administration;
- coordinating, administering, monitoring, reviewing and evaluating the approved salary structure to ensure conformity;
- conducting compensation surveys to gather reliable data on changes affecting government salary structure and administration; and
- providing assistance to government-appointed salaries review commission and providing professional guidance and direction on all matters relating to public service salary structure, salary administration, fringe benefits and allowances.