In this context, it may be said that a counselor is an individual who provides a supportive service to clients, in the workplace and assists in the alleviation of symptoms of stress and anxiety. Thus it can be said that stress and anxiety in the workplace can be caused by a huge workload, increased responsibilities, and personal stress.
In an interview, Ms. Akanyang Marudu a Social Worker I, at the Department of Social Services availed that “we live in a high speed kind of life with complexities of the modern world and its social ills, we are easily hurt and when hurt, out thinking processes shut down.”
Therefore, individuals act without thinking and by so doing, the consequences often cause further distress which frustrates our emotional health by behaving in a rigid stereotyped way. In this context The People’s Ministry has established a wellness committee which aims to provide a support system for employees to receive counseling.
Furthermore, Ms. Marudu noted that it is imperative for organizations and employees to recognize counseling as a process that assists the resolution of social and personal issues thus creating conducive social functioning in the workplace. The Department of Social Services provides counseling for a variety of issues which include; depression, marital disputes, misunderstandings with colleagues, and mismanagement of finances but to name a few.