Botho
The Ministry of Health pledges to serve customers with compassion, courtesy and consideration
Customer Focus
The Ministry pledges to serve its customers in an efficient and effective manner guided by the principle of Botho.
Integrity
The Ministry of Health is committed to accuracy, transperancy and forthright in its dealing with the public.
Timeliness
The Ministry pledges commitment to provide timely services.
Equity
The Ministry of Health shall make health services accessible to all Batswana.