Description: Receipt, screening, investigation and resolution of complaints of alleged maladministration in the public sector
How do I get access to it? Any person who believes themselves to have suffered injustice arising from maladministration in the public sector (includes parastatals) can report their complaint to the Ombudsman for investigation and resolution by either visiting any one of the two offices (Gaborone & Francistown) for personal consultation
Costs Involved: There are no costs
Where can I get more information? For more information, call the PR Unit at 3953322 or e-mail the PR Unit at ombudsman-pr@lists.gov.bw