Republic of Botswana
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Unique Standards
Department of Student Placement and Welfare, Ministry of Education

•  Bank Payment of Training Expenses (Disbursement) – 10 working days
• Direct Payment of Training Expenses (Disbursement) – 5 working days
• Recovery of Student Loans – 88 working days
 
Department of Wildlife and National Parks, Ministry of Environment, Wildlife and Tourism

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 Application for Professional Guide/Hunter Licenses – 48 working days
•  Application for Trophy Dealer License – 8 working days
Department of Supply, Ministry of Finance and Development Planning

•  Maintenance of Furniture or Office Equipment If spares in stock – 3 working days
•  Maintenance of Furniture or Office Equipment If spares not in stock – 12 working days
•  Order Processing (Warehousing) – 5 working days
•  Simple Write-Off of Loss Report – 8 working days
•  Complex Write-Off of Loss Report – 42 working days
•  Surcharge without Appeal – 39 working days
•  Production of Uniform and Protective Clothing – 72 working days
Department of Civil and National Registration, Ministry of Labour and Home Affairs

•  Application for Change of Name  - 39 working days
•  Application for Omang (Gaborone and surrounding areas) – 8 working days
•  Application for Omang (Other Regions) – 10 working days
•  Application for Omang (Mobile registration) – 14 working days
•  Application for Registration of Societies – 14 working days
Department of Immigration and Citizenship, Ministry of Labour and Home Affairs

•  Application for Passport (new or renewal) – 5 working days
•  Application for Visa – 7 working days
•  Application for Residence Permit for Voluntary Workers or Dependants – 7 working days
Department of Labour and Social Security, Ministry of Labour and Home Affairs

•Vetting of Application for Work and Residence Permits (Gaborone) – 15 working days
•Vetting of Application for Work and Residence Permits (other regions) – 22 working days
•Application for Work and Residence Permits (with no vetting) – 10 working days
•Trade Dispute Resolution – 22 working days.
Department of Building and Engineering Services, Ministry of Works and Transport

•  Air Conditioner, Electrical or Plumbing Maintenance (If spares in stock) – 1 working day
•  Air Conditioner, Electrical or Plumbing Maintenance (If spares not in stock) – 12 working days.

Central Transport Organization, Ministry of Works and Transport

• Administration of Pool Vehicles and Drivers – 2 working days
• Boarding of Motor Vehicles – 15 working days
• Outsourcing of Maintenance – 7 working days
• Major Service of light Motor Vehicles (If Spares in stock) – 2 working days
• Major Service of light Motor Vehicles (If Spares not in stock) – 5 working days
 
Road Transport and Safety, Ministry of Works and Transport

•Issuance of Public Transport Permits – 39 working days
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