The Directorate of Public Service Management (DPSM)
Department of Student Placement and Welfare, Ministry of Education
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Bank Payment of Training Expenses (Disbursement) – 10 working days |
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Direct Payment of Training Expenses (Disbursement) – 5 working days |
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Recovery of Student Loans – 88 working days |
Department of Wildlife and National Parks, Ministry of Environment, Wildlife and Tourism
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Application for Professional Guide/Hunter Licenses – 48 working days
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Application for Trophy Dealer License – 8 working days
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Department of Supply, Ministry of Finance and Development Planning
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Maintenance of Furniture or Office Equipment If spares in stock – 3 working days
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Maintenance of Furniture or Office Equipment If spares not in stock – 12 working days |
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Order Processing (Warehousing) – 5 working days |
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Simple Write-Off of Loss Report – 8 working days |
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Complex Write-Off of Loss Report – 42 working days |
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Surcharge without Appeal – 39 working days
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Production of Uniform and Protective Clothing – 72 working days
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Department of Civil and National Registration, Ministry of Labour and Home Affairs
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Application for Change of Name - 39 working days
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Application for Omang (Gaborone and surrounding areas) – 8 working days
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Application for Omang (Other Regions) – 10 working days
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Application for Omang (Mobile registration) – 14 working days
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Application for Registration of Societies – 14 working days |
Department of Immigration and Citizenship, Ministry of Labour and Home Affairs
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Application for Passport (new or renewal) – 5 working days
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Application for Visa – 7 working days
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Application for Residence Permit for Voluntary Workers or Dependants – 7 working days
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Department of Labour and Social Security, Ministry of Labour and Home Affairs
| • | Vetting of Application for Work and Residence Permits (Gaborone) – 15 working days |
| • | Vetting of Application for Work and Residence Permits (other regions) – 22 working days |
| • | Application for Work and Residence Permits (with no vetting) – 10 working days |
| • | Trade Dispute Resolution – 22 working days. |
Department of Building and Engineering Services, Ministry of Works and Transport
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Air Conditioner, Electrical or Plumbing Maintenance (If spares in stock) – 1 working day |
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Air Conditioner, Electrical or Plumbing Maintenance (If spares not in stock) – 12 working days. |
Central Transport Organization, Ministry of Works and Transport
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Administration of Pool Vehicles and Drivers – 2 working days
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Boarding of Motor Vehicles – 15 working days
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Outsourcing of Maintenance – 7 working days
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Major Service of light Motor Vehicles (If Spares in stock) – 2 working days
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Major Service of light Motor Vehicles (If Spares not in stock) – 5 working days
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Road Transport and Safety, Ministry of Works and Transport
| • | Issuance of Public Transport Permits – 39 working days |
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