Botho

The Ministry of Health pledges to serve customers with compassion, courtesy and consideration

Customer Focus

The Ministry pledges to serve its customers in an efficient and effective manner guided by the principle of Botho.

Integrity

The Ministry of Health is committed to accuracy, transperancy and forthright in its dealing with the public.

Timeliness

The Ministry pledges commitment to provide timely services.

Equity

The Ministry of Health shall make health services accessible to all Batswana.