Description of service
The Botswana National Veterinary Laboratory (BNVL) is a specialised division of the Department of Veterinary Services which performs laboratory animal disease diagnostics to allow for proper management of animals and disease prevention. The laboratory also certifies products of animal origin such as milk and dairy products, meat and meat products fitness for human consumption.
A number of laboratories/ sections housed under BNVL to execute this mandate are:
The laboratory has 26 tests in variuos laboratories accredited to ISO 17025 standard by the South African National Acredditation System (SANAS). This effectively gives guarantees the quality of results produced. Our challenge is then to maintain the standard and even strive for improvement.
The laboratory is situated in Sebele and receives samples for testing from farmers, extension agents, governemnet departments and private veterinary practitioners.
How do I know which samples to collect and submit?
A laboratory samples submission guide provides information on diseases and the appropriate samples to collect to assist in reaching a diagnosis. The guide also has information on presevation methods for each type of sample and these include, chilling in ice packs, formalin, glycerol, EDTA, transport media etc. Samples may include whole animal carcases preferably fresh, or even live animals. A post mortem will be conducted on the carcasses and samples of organs taken for various tests. The samples are supposed to be of good quality to be processed and the laboratory results complement the clinical observations.
How do I submit samples and obtain laboratory services?
Samples may be delivered to the National Veterinary laboratory at Sebele (Content farm) off A1 road. A Disease report form (DRF) has to accompany the samples or may be completed at the samples reception desk with assistance from the receiving officer on duty.
Can I submit samples out side working hours?
The laboratory has made arrangements for receieving samples out of office hours including public holidays especially from farmers who cannot store or preserve them. Departmental extension agents have facilities to store samples before onward delivery to the laboroatory.
What is the cost of each service offered?
Each procedure and or test is charged a fee which is at cost recovery and well below market rates.Each charge is listed under the respective sections/laboratories
How do I pay for the service?
Customers are contacted (details provided on the DRF) on completion of the tests/procedures. Customers must make payments before collecting their results. These payments are made at the laboratory. Customers may also follow up on progress of their requests.
What is the turnaround time for results?
Each test or procedure has a time when results sre expected to be released and these are stated on the laboratory samples submission guide and customers are informed on submission of their samples.
What other services does the laboratory offer?
The laboratory has a library that hosts various international journals, local section that has articles and manuscripts authored by local scientists. There is also a conference facility capable of hosting about 200 participants or divided into smaller break out rooms. These can be booked at a fee from the facilities manager.
For more information please contact:
Botswana National Veterinary Laboratory
Private Bag 0035
Tel: (267) 392 8816
Fax: (267) 392 8956