Ministry of Youth, Sport and Culture
MYSC AWARDS 2014
03/06/14
KEY NOTE ADDRESS BY THE ACTING MINISTER OF YOUTH, SPORT AND CULTURE HONOURABLE MR. VINCENT SERETSE, MP AT THE MINISTRY OF YOUTH SPORT AND CULTURE 2013 /2014 PERFORMANCE AWARDS ON 2ND JUNE 2014. Director of Ceremonies Permanent Secretary in the Ministry of Youth, Sport and Culture your Deputies and staff Senior Government officials Strategic partners here present Distinguished guests Members of the Press here present Ladies and Gentlemen 1. I am indeed delighted to have the opportunity to speak at this event marking the Ministry of Youth Sport and Culture performance awards for the year 2013 / 2014. It is a day when we are going to award and honour those individuals and teams who have distinguished themselves through outstanding service both to the Ministry and to our clientele and customers as a whole. These are the second Ministry Performance Awards following the inaugural Awards during the 2012 /2013 performance year. Let me take this early opportunity to congratulate all those who shall receive awards this afternoon. 2. Following concerns of poor service delivery and resource wastage, Government set up the Botswana National Productivity Centre (BNPC) in 1994, to spearhead and promote efforts to improve productivity within the Public Service. Then the Work Improvement Teams (WITS) strategy was implemented in order to afford teams of employees the opportunity to participate in decision making through participatory problem solving. In 1999 the Performance Management System (PMS) was adopted in an endeavor to instill a culture of performance and measurement among Public Officers. PMS was followed by Performance Based Reward System (PBRS) and most recently Systems Thinking and the Balanced Scorecard (BSC) approaches.
KEY NOTE ADDRESS BY THE ACTING MINISTER OF YOUTH, SPORT AND CULTURE HONOURABLE MR. VINCENT SERETSE, MP AT THE MINISTRY OF YOUTH SPORT AND CULTURE 2013 /2014 PERFORMANCE AWARDS ON 2ND JUNE 2014. Director of Ceremonies Permanent Secretary in the Ministry of Youth, Sport and Culture your Deputies and staff Senior Government officials Strategic partners here present Distinguished guests Members of the Press here present Ladies and Gentlemen 1. I am indeed delighted to have the opportunity to speak at this event marking the Ministry of Youth Sport and Culture performance awards for the year 2013 / 2014. It is a day when we are going to award and honour those individuals and teams who have distinguished themselves through outstanding service both to the Ministry and to our clientele and customers as a whole. These are the second Ministry Performance Awards following the inaugural Awards during the 2012 /2013 performance year. Let me take this early opportunity to congratulate all those who shall receive awards this afternoon. 2. Following concerns of poor service delivery and resource wastage, Government set up the Botswana National Productivity Centre (BNPC) in 1994, to spearhead and promote efforts to improve productivity within the Public Service. Then the Work Improvement Teams (WITS) strategy was implemented in order to afford teams of employees the opportunity to participate in decision making through participatory problem solving. In 1999 the Performance Management System (PMS) was adopted in an endeavor to instill a culture of performance and measurement among Public Officers. PMS was followed by Performance Based Reward System (PBRS) and most recently Systems Thinking and the Balanced Scorecard (BSC) approaches.
3. Although much has been achieved through these initiatives, and whilst there are visible signs of improved productivity on the ground, we still face challenges as a country. How we view these challenges defines us! Do we choose to see the challenges as stepping stones or as obstacles? If we choose to see them as obstacles, then the challenges we face will be viewed as problems – problems that need to be overcome along with all the negative connotations associated with problems. A great deal of wasted energy is often spent focusing on negative mindsets like “I can’t”, “I won’t” and “I don’t want to”. 4. Director of Ceremonies, I am happy to note that we at MYSC have choosen to see challenges as stepping stones. We view them as opportunities that we have encountered along the way for us to use to “step on”, so that we can achieve more, develop further and ultimately actualize more of our goals! As the Ministry leadership we value and accept criticism and feedback, as essential attributes in a healthy working environment. We also acknowledge the fact that our employees are our competitive advantage, and that we have professionals who are different in so many ways. We see this diversity as a stepping stone – unifying rather than dividing us, and one which we will use to reach even greater heights. 5. Director of Ceremonies, in order to realize our ideal of a strategy-driven, service oriented organization, we need to focus on the role of our employees in supporting and creating change. We need to focus on the individual’s strengths in a very goal-directed manner, in order to build a Ministry whose name is synonymous with excellence, innovation, integrity, outstanding quality and service. We need to promise less, and deliver more, every time. Furthermore, we need a performance appraisal system that has both a developmental goal to close performance gaps, and a strategic objective that seeks to induce behavior that will lead to improved performance.
6. Supervisors will need to change from being “Managers” to become “Coaches”, with the ability to communicate performance expectations and give feedback. We need leaders with the ability to set clear goals, and inspire those working under them to strive to achieve the goals. We need leaders who can provide cutting-edge solutions in the focus areas of Youth, Sport, Culture and Heritage. We are so fortunate to have personnel that enhance our vision with their special talents, talents given willingly and passionately. Our results attest to this, our performance ratings confirm this, and our vision underpins this. 7. In an effort to improve service delivery and respond to the ever changing and increasingly demanding needs of our clientele, the Ministry has been exploring new and innovative ways in which it could better deliver on its mandate. In pursuit of this goal, the Ministry has adopted and is implementing a new “shared services” structure. The restructuring exercise aims to achieve a Ministry Structure that is lean at the top, and that separates policy formulation from implementation, whilst strengthening service delivery on the ground. 8. In addition, we have introduced a District Operations Coordinating office where all Ministry functions shall be performed and coordinated in order to improve resource utilization, enhance supervision at the local level and achieve economies of scale. The new structure has decentralized the Ministry’s implementation functions to the Office of the District Coordinator, thereby allowing the executive management team to focus on strategy formulation and monitoring activities. Implementation and service delivery decisions will be made by those who are closer to the action, thereby improving the quality and timeliness of decisions. 9. Director of ceremonies, as with any change initiative, the Ministry restructuring has affected some of our staff members in different ways. Whilst many have been promoted to fill newly created posts, others have had to be transferred to our newly established District and Sub District offices in order for us to reach out to our clients. I have no doubt that the staff of MYSC, our Agencies and other stakeholders are committed to this process and will work hard to ensure its successful implementation. Ladies and Gentlemen 10. The era of business as usual is now history. As public servants we need to look at our jobs in the eyes of our customers and accept that customers are the very essence for our existence as employees. Needless to say, consumers of our services are evolving and becoming more demanding, more critical and much more likely to tell others about their experiences than ever before. The youth, in particular are using modern technologies like Facebook and Twitter to share their experiences, both good and bad. As a Ministry of the future, we should anticipate changes in customer demands, and “reinvent” ourselves based on these new demands. 11. Director of Ceremonies, I am informed that Work Improvement Teams have been formed and that two of the Ministry’s projects have been shortlisted for the MOPAPA Awards. This is a commendable effort, and I trust that the team leaders will fully engage their team members in resolving work and productivity related challenges. Teams are a solid asset to the Ministry as they promote commitment to service delivery, and through the support of everyone here, they will achieve tangible results soon. 12. Director of Ceremonies, today we will be rewarding excellence, and these awards and recognition are intended to create a culture that is aligned to our values of Teamwork, Botho, Creativity, Botshelo and Excellence. Excellence is about accomplishment, or having achieved an intended goal. Officers and teams that will be receiving awards today have demonstrated commitment to service delivery, and continue to be an inspiration to their colleagues and co-workers. 13. They have taken pride in their work and have gone the extra mile for their colleagues, our customers and the public. They have exemplified our CORE values in their daily work and won the respect of their colleagues. Their strong sense of duty, tireless effort and the sacrifice of their personal time has ensured the job is well done. That being the case, they must not rest and think that they have arrived. 14. They must re-double their efforts in order to accomplish even greater things in their work and careers, and motivate others to do the same. They must know that in order for them to be recognized, even those that will not be receiving awards today have also contributed in many ways to the achievements for which they are being recognized. 15. To those that will not receive awards today, do not despair. I am confident that you are also capable of achieving excellence. You must continue to work smart, apply your mind and energies in serving this Ministry and show that you can make a difference to our collective effort. I hold a very strong view that every opinion in our Ministry matters and I wish to appeal to you all to work collectively to make a difference and improve the lives of Batswana. 16. I would like to conclude by quoting a great American football coach, Vince Lombardi, who stated and I quote, “Leaders aren't born they are made. And they are made just like anything else, through hard work. And that's the price we'll have to pay to achieve that goal, or any goal”. Unquote. Ladies and Gentlemen 17. I wish you all the very best of luck and success in your careers as individuals and collectively as employees of the Ministry. Director of Ceremonies, it is now my distinct honour and privilege to declare the 2013 / 2014 MYSC Performance Awards officially open. God Bless you and the beautiful Republic of Botswana. I thank you for your kind attention. Pula Bagaetsho!
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