Local time: Tuesday, 17 September 2019 17:39:38hrs
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Ministry of Local Government (MLG)
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Old Age Pension

Service Description

Old age pension is meant for Botswana citizens only who are 65 years old or above.

Eligible pensioners are required to register with Pension Officers at the District Commissioners Office and Post Offices.

The pension currently stands at P220.00 per month. This is subject to constant review.

Who Qualifies?

One must:

  • Be a citizen of Botswana
  • Have attained the age of 65
  • Have a valid Omang

How do I register?

  • Applicants are required to register with the Pension Officers in all the Districts.
  • Following registration beneficiaries who prefer to be paid their allowance in cash are issued with order books after four weeks.
  • Beneficiaries are expected to present their order books during payment.

Methods of Payment

 Pensioners have a choice to access their allowance as:

  • Cash from Post Offices in all areas or pay points.
  • Bank credits in beneficiaries bank accounts  

 Who can appoint a proxy?

  • A beneficiary who is unable to collect their old age pension due to ill health,Old Age  or Physical disability may appoint any person of his/her choice, preferably a relative to receive the allowance on their behalf.
  • A beneficiary may revoke a proxy and appoint another if still necessary.
  • Proxy must produce his/her Omang to get the allowance.

Life Declaration 

A beneficiary who receives the allowance through bank credit or through proxy is required to make a life declaration once in every three months, failing which the name is automatically suspended until he/she shows up, in which case he/she would be entitled to arrears.

How do i access missed payments?

  • A beneficiary who is unable to collect his/her allowance during payments is entitled to arrears which he/she has to apply for through the pension officer.
  • An old Age Pensioner who is serving a prison term or is on extra-mural sentence, payments are stopped up to the month he/she is released from prison or complete his/her sentence and he/she is not entitled to arrears for that period.
  • Arrears can only be claimed within a continuous period of twenty three months from date of application. Arrears beyond twenty three months is forfeited.

Where can I get more information?

More information can be obtained from all Local Authorities or toll free numbers:

  • MLG Headquarters                     -   0800 600 718
  • Gaborone City Council               -    0800 600 061
  • Francistown City Council            -   0800 600 242
  • South East District Council         -   0800 600 795
  • Southern District Council            -   0800 600 776
  • Kweneng District Council            -   0800 600 794
  • Kgatleng District Council             -   0800 600 880
  • Lobatse Town Council                -   0800 600 876
  • Jwaneng Town Council              -    0800 600 765
  • Selibe Phikwe Town Council      -    0800 600 746
  • Sowa Town Council                    -   0800 600 754
  • Kgalagadi District Council           -   0800 600 793
  • Ghanzi District Council                -   0800 600 770
  • North West District Council         -   0800 600 792
  • North East District Council          -   0800 600 759
  • Chobe District Council                -   0800 600 875
  • Central District Council               -   0800 600 796

Or the Department of Social Services Pensions Office @ 3971916.

 

 

 

 

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