APPLICATION FOR DOMESTIC WATER

People are encouraged to connect their plots to reduce mis-use of water at public standpipes.

HOW DO I OBTAIN SERVICE

• The applicant plot have to be fenced
• The plot should be less than 400m away from the service line (connection point)
• Customer must present themselves in person or send someone with a certified copy of Omang and customary land certificate

HOW DO I APPLY FOR SERVICE

• Provide certified copy of Omang
• Provide certified copy of land certificate
• Fill the application form provided at the office or online
• Submit the form at the nearest office (water and waste-water) of that particular Local Authority

OPTIONS OF CONNECTIONS

Upon approval (three options are available not applicable to all Councils) connection fee differ 

• The customer will be required to pay
• Connection fee and Dig the trench himself.
• The customer provide pipeline materials and dig trench himself then the Council will provide standpipe at a cost of P290.00
• The customer pays fixed amount and the council provide labour and all the materials needed.

METHOD OF PAYMENT 

• Cash or bank guarantee cheques are allowed at the revenue office

Who is a destitute?

 A destitute is a person who is socio-economically disadvantaged. The destitute persons are characterised into two types:

 Permanent destitute person

Temporary destitute person.

 The category in which the destitute person will be placed is determined by the social workers after assessment.

Definition of a Permanent Destitute

An individual who is unable to engage in sustainable economic activities due to:

•  disability
•    chronic health condition
•    Insufficient assets and income sources.

Who qualifies for support?

 An individual who is:

• Possessing not more than four livestock units
• Earning or receiving an income of less than P120.00 per month without dependents or less than P150.00 per month with the dependents

A dependent is someone who is under 18 years of age, who depends on an adult for more than half of his or her subsistence.

 Definition of a Temporary Destitute

A person who is temporarily incapacitated until he/she can support him/herself due to:

•  Floods
• Fire
• Motor vehicle accidents
• Ill- health, etc

They are usually able bodied people who are encouraged to engage in the rehabilitation programmes so as to exit the destitution programme.

  What assistance do I get?

Food Basket

Destitute persons are provided with a food basket every month and this caters for both the beneficiary and his/her children who are 18 years and below or are still in school

 Shelter

 Shelter is provided where the destitute person is found on assessment to be lacking such shelter.

 Burial

•  Destitute persons are buried at the locality where death occurs or where the person regularly resides.

• Where relatives need a private burial or want the deceased to be buried in a location where they did reside, they are free to bury them at their own expense.

 What happens to the family of deceased?

• In the event of death all assistance except funeral expenses will cease to be issued in the deceased’s name.

• The re-assessment will be taken to determine the new head of household as well as the level of assistance.

 Cash allowance

 Destitute persons qualify for a cash allowance of P81 every month.

 Other basic necessities

 In addition to that needy students are supported with school uniform, toiletry, private clothing and other educational needs.

  Exemption from access to services

 All categories of destitute persons are exempted from payment of publicly provided services. These include medical fees, school fees, water charges, service levy and electricity charges.

DIVISION OF PROPERTY

1.      SERVICE DESCRIPTION

This service is provided by customary courts upon appointment by the High Court once the litigants have obtained their decree nisi, and in instances of a sour relationship of cohabitation, distribution of Boswa (inheritance).

2.      HOW DO I OBTAIN SERVICE

For orders from the High Court, Customer must present themselves with an order from high court instructing a particular Customary Court to divide the property of the parties. For cases of inheritance and cohabitation, where the intervention of the court is sought, the aggrieved parties should bring their complaint to the Kgosi accompanied by their ward head and their parents, a list of the property under consideration should also be presented. Customary court will issue both concerned party with a summons for the case hearing. During the process of hearing the court undertakes a tour to view immovable property and hence conduct its assignment.

3.      HOW DO I APPLY FOR THE SERVICE

• Produce the  High Court order
• Come in person
• Valid Omang
• List of property
• Full particulars of the litigants
• Both  parties  are to accompanied by the ward headman  and their parents 

4.      COST INVOLVED IN OBTAINING THE SERVICE

There are no costs involved

This services is aimed at empowering economically vulnerable people by engaing them in suitable social and economic activities.  The assistance can be obtained from Home economic extension officers in all districts.

Who qualifies for support?

• Temporary destitude persons
• Potential destitude persons
• Registered with the Social and Community Development Department

What kind of assistance do i get?

• Grants for small projects
• Skill deveopment
• Referals for further training and mentoring

Examples of rehabilitation projects

• Recycling; paper, tins, used tyres, plastics, fabric remants
• Services; laundry, daycare, house,office cleaning, catering shoe shine, car wash
• Arts and crafts; fine arts, basketry, leatherwork.
• food processing
• Bakery
• Crop and animal production.  Fruitress, vegetable, poultry, dairy, small stock etc

IPELEGENG PROGRAMME

SERVICE DESCRIPTION

Ipelegeng is a Government Initiative or programme whose main objective is to provide short term employment support and relief whilst at the same time carrying out essential development projects that have been identified and prioritized through the normal development planning process.

• Targets unskilled and semi-skilled labour for short term assistance due to other economic factors through the use of simple tools and machinery.
• Focuses on maintenance of public facilities
• Is targeted mainly at being a source of supplementary income and employment to, but not limited to, vulnerable members of the community.
• Shifted its focus from drought relief to poverty alleviation in 2008.
• Currently the programme targets at engaging a total of 50,000 beneficiaries per month.

The Ministry coordinates programme implementation at the national level through the DLGDP while implementation of the programme is done by all Local Authorities in both rural and urban areas. 

Projects Eligible To Be Undertaken Through Ipelegeng

• Maintenance of  drift fences, primary and secondary school facilities, health facilities, staff houses and government facilities
• Desilting of dams and storm water drains
• Vegetation control (Bush clearing and grass cutting in public spaces and along public roads)

 Implementation Procedure or Process

• Projects are initiated by the communities through the assistance of the Local Authorities
• Approval of implementation is given by the Ministry funds permitting.
• Project implementation is supervised by the Local Authorities through Programme Coordinators

 Eligibility For Engagement On The Programme As A Beneficiary

• Any citizen aged 18 years and above may apply for and get a chance to be engaged in the programme.
• Must have a valid Omang /Identity
• Recruitment is done by the Village or Ward Development Committees (V/WDCs) at the village Kgotla.

 Type of Benefits

• Current wage rates are P400 per month for casual labourers and P534 per month for supervisors.
• Employment is for a period of 20 days, working six hours a day.  Employment is not on permanent basis. All beneficiaries must apply monthly and are engaged on rotational basis with preference given to those who were not engaged previously thereby spreading the opportunities and benefits.

 WHERE CAN I GET MORE INFORMATION?

More information can be obtained from all Local Authorities or toll free numbers:

MLG Headquarters                    -   0800 600 718

Gaborone City Council               -   0800 600 061

Francistown City Council            -   0800 600 242

South East District Council         -   0800 600 795

Southern District Council            -   0800 600 776

Kweneng District Council           -   0800 600 794

Kgatleng District Council            -   0800 600 880

Lobatse Town Council               -   0800 600 876

Jwaneng Town Council              -   0800 600 765

Selibe Phikwe Town Council     -   0800 600 746

Sowa Town Council                  -   0800 600 754

Kgalagadi District Council         -   0800 600 793

Ghanzi District Council              -   0800 600 770

North West District Council      -   0800 600 792

North East District Council       -   0800 600 759

Chobe District Council             -   0800 600 875

Central District Council            -   0800 600 796

Or the Department of Local Government Development Planning at 3658425 or Project Coordinators in all Sub Districts and District Headquarters.

MLG Headquarters                              -   3658400

Gaborone City Council                        -    3657400

Francistown City Council                    -    2411050

South East District Council                 -    5381200

Tlokweng Sub District Council           -     3928355

Southern District Council                    -     5440217

Kanye Admin. Authority                     -     5403319

Moshupa Sub District Council             -    5449270

Mabutsane Sub District Council          -    5889219

Goodhope Sub District Council          -    5404183

Kweneng District Council                   -   5920201

Molepolole Admin. Authority              -   5922181

Letlhakeng Sub District Council          -   5943013

Mogoditshane Sub District Council     -   3105615

Kgatleng District Council                    -   5777511

Lobatse Town Council                       -   5330392

Jwaneng Town Council                      -   5880303

Selibe Phikwe Town Council             -    2610570

Sowa Town Council                          -    6213440

Kgalagadi District Council                 -     6540061

Hukuntsi Sub District Council            -    6510249/286

Ghanzi District Council                      -    6596211

North West District Council              -    6860241

Maun Admin. Authority                    -     6861729

Okavango Sub District                     -     6874040

North East District Council               -     2489242

Chobe District Council                     -     6250896

Central District Council                    -     4630411

Serowe Admin. Authority                -     4631138

Palapye Admin. Authority                -     4921092

Mahalapye Sub District                   -     4713323

Bobirwa Sub District                       -    2619274

Boteti Sub District                           -    2978278

Tonota Sub District                         -    2484248

Tutume Sub District                         -    2987217