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ABATTOIR

The abattoir section is actively responsible to ensure that wholesome meat reaches the community of the town of Selebi Phikwe and to a certain extent some of the surrounding villages.  Food animals are slaughtered and inspected to ensure that no meat is unfit for human consumption reaches the community.  This is in accordance with the livestock and Meat Industrial Act.

           How do I obtain the service

 The service involves other stakeholders such as Veterinary Department of the Ministry of Agriculture that ensures that animals are disease free prior to slaughter at the abattoir.

 Also involved is the Tribal Administration (Dikgotla) that provides certified permits to farmers for entry at the abattoir that ensure that animals are cleared of any criminal activities.

 It should be noted that the veterinary department also provides “Animal movement permit” with equal number of animals included in the Kgotla permit.

 The Kgotla permit is valid for one week (7days) after registration and veterinary permit not more than three days before entry at the abattoir.  These are thoroughly checked at the abattoir gate.

 These animals are then kraaled after identification to their respective destination (Butcheries) for a night so as to rest and bring blood circulation to at least normal for proper bleeding during slaughter.

 

Inspection 

Then follows the main activity; inspection .This is divided into two:

 

a)                  Ante-mortem

b)                  Post-mortem

 

Anti-mortem is done first thin in the morning to detect any signs of diseases or unstableness immediately before slaughter so that appropriate action can be taken to avoid slaughtering of unfit animals.

 Post mortem inspection is carried out on carcasses for disease conditions that cannot be easily detected with naked eyes on living animals.

Delivery of meat

 After postmortem inspection, meat is cleaned with cold water and sound meat will be ready for collection.  Collecting trucks are also inspected on entry and has to be canopied for local deliveries and refrigerated for distances over 100 kilometers.

 Condemned stuff:  All condemned stuff is destined for destruction at the municipal landfill, and then plant is cleaned and made ready for the following day.

Cost Involved

 Some charges are involved in the whole process and are detailed as follows:

                         Slaughter fees

 

 

Cattle

 

Goat

 

Sheep

 

Pig

 

50.00

 

12.00

 

12.00

 

20.00

 

Cold storage fees:  This is charged on carcasses stored in the cold facility (abattoir) for a night and they are as follows:

 

 

Cattle

 

Goat

 

Sheep

 

Pig

 

25.00

 

10.00

 

10.00

 

15.00 per animal

 

The abattoir has cold storage for detaining carcasses found with measles.  These are kept at a very cold temperature of minus 10 degrees Celsius for 14 days, after which they are declared fit for consumption and are handed back to owners free of charge.

 NB:  In all activities involved, inspection of animals is carried out by the Veterinary staff deployed at Selebi Phikwe Abattoir since the introduction of “Livestock and Meat Industries Act” (Meat Inspection and control of Red Meat Abattoir) Regulations 2007.

 Routine inspection of butcheries in Selebi Phikwe is carried out by the Abattoir Meat Inspections.

 

 

 

 

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Fee: Free of charge
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BUSINESS INSPECTORATE

Inspections are conducted in business premises to ensure compliance with Tract Act, Public Health Act, and Food Control Act and Waste Management Act.  Such and activity covers compliance with the set health requirements for food and water quality control, waste management, availability of sanitary facilities and health and safety for both workers in the premises and those who visit the premises.  Inspection can either be out of request by the client for purposes of renewing the license and request for a new license or routine inspection from the office.

 

Service standard is that inspection request must be attended within 2 days.

 Scrutiny of Building Plans

 Building plans for a nay new development or alteration to the existing structure are scrutinized for compliance with Building Control Act, Waste Management Act and Public Health.  The Service is available for both citizens and non citizens.  The files of the clients circulate with relevant officers for scrutiny and later meeting of discussion or comments made by different departments for either approved or disapproval.

 Public Conveniences

 The division has ten public toilets located in different areas of the town for sanitary disposal excreta.  Two public toilets have been sourced out to be operated by private companies/individuals user fee for rank toilets is P0.50 and P0.75 for new public toilets near transport office.

 How do I obtain the service?

 For inspections the client can require the service telephonically or in person indicating the location and plot number of the premises to be inspected.  The service standard is 24 hours.

  Cost Involved.

 

Free of charge

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Fee: Free of charge
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Disposal of Waste

Selebi Phikwe Landfill located 6 km west of the town receives all waste be it commercial, industrial, domestic, institutional etc, as long as it is non-hazardous waste.  This waste presents in the following forms:

 

  •     Scrap metal
  •     Garden waste
  •      Domestic waste
  •     Condemned stuff
  •      Builders rubble
  •      Soil
  •       Industrial Waste
  •     Clinical waste

    Special waste i.e. – Confidential items from health care facilities, banks, police and the BDF.

 Part of this waste is collected by council vehicles and the waste is disposed between 0800 and 1600 hours weekdays and 0800 and 1530 during the weekends and holidays.  The service is available to all citizens and non-citizens.

          How do I obtain the service

  • Registration with Security Man
  • Weighing (date, time in, time out, vehicle Reg. Number, waste Producer type and amount of waste recorded)
  • Off loading
  • Salvaging for recycling
  • Re-Weighing (for net mass)
  • Invoicing
  • Waste description and compaction
  • Coverin

Cost involved

  Amount charged is dependent on 2 factors

  • Type of waste
  •  Amount (mass) of waste disposed of

 

 

TYPE OF WASTE

 

CHARGE

Scrap metal

P60.00

Garden Waste

P20.00

Domestic waste

P40.00

Condemned stuff

P40.00

Builders rubble

P30.00

Soil

P20.00

Industrial waste

P60.00

Concrete blocks

P60.00

Tyres

P2.00/Tyre

Clinical waste

P10.00/kg

Special waste

P10/kg

Treatment of waste

 Clinical waste and special waste are burned to less harmful products by incineration before final disposal.  The above sequence is followed and the cost is also covered in the table above.

 Where can I get information?

 Inquiry can be made with Environmental Health Office at 2613168 or Public Relations office

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Fee: Free of charge
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EMERGENCY SERVICES

The fire department is responsible to responding to Fire Calls reported. The other emergency incidents which may not include fire outbreak are known as Special Service. This includes Road Traffic Accidents, Spillage of chemicals and any other rescue operations needed to save life and property from any unfortunate circumstances.

 The fire department is responsible to responding to Fire Calls reported. The other emergency incidents which may not include fire outbreak are known as Special Service. This includes Road Traffic Accidents, Spillage of chemicals and any other rescue operations needed to save life and property from any unfortunate circumstances.

 HOW DO I OBTAIN THE SERVICE

Members of the public are expected to report emergency is incidents occurring within their communities to the Fire Department since some incidents like a fire outbreak may occur in premises where the occupants are away.  The emergency calls should be made through Toll Free Number 998. When reporting an emergency incident the caller should give the following information to assist the fire officer responding to the incidents to locate the incidents in reasonable time;

Name of caller

Type of incident

Address of incident

Telephone number of caller

 HOW DO I APPLY FOR THE SERVICE

The Fire Department Emergency Service is available in 24 Hours to respond to any emergency reported without any applications required.

COST INVOLVED IN OBTAINING THE SERVICE

All the services provided are free.

 

 PUBLIC EDUCATION

Public Education on Fire Safety is increasingly becoming a pivotal concept used internationally to prevent fires and reduce cost of damage during fire outbreaks for the obvious reasons. The department conduct lectures theory and practical’s on topics covering the use of firefighting equipment (fire extinguishers), evacuation procedures and other related topics.

  HOW DO I OBTAIN THE SERVICE

The Business community, NGO`s, Government departments and Schools can submit their request for training for Fire Safety by reporting directly to the Fire department or written request to the office of the Town Clerk.

HOW DO I APPLY FOR THE SERVICE

The applicant must submit the request addressed to the Town Clerk specifying the number and the target group to be trained on Fire Safety at Fire Department Office, Registry or by Post to:

 Town Clerk

Selebi Phikwe Town Council

Private Bag 001

Selebi Phikwe

COST INVOLVED IN OBTAINING THE SERVICE

All the services provided are free

 INSPECTIONS

The Fire department conducts regular inspections on businesses, newly completed developments and in any factory that may be classified as a high risk area to promote best Fire Safety practices.

HOW DO I OBTAIN THE SERVICE

 INSPECTIONS FOR TRAIDING LIECENSE PURPOSES

Customers must present themselves in person or send representative to the Commercial Office to book for Inspections.

 GENERAL INSPECTIONS

For inspections customers must present themselves in person to the Fire Department offices.

 HOW DO I APPLY FOR THE SERVICE

 INSPECTIONS FOR TRAIDING LIECENSE PURPOSES

Customers must present themselves in person or send representative to the Commercial Office to book for Fire Inspections.

 GENERAL INSPECTIONS

For any other Fire inspections customers must present themselves in person to the Fire Department offices.

 

 COST INVOLVED IN OBTAINING THE SERVICE

All services are provided free of charge.

 WHERE CAN I GET THE INFORMATION

Members of the public can get the information from the Fire Department Tel 2615666, Selebi Phikwe Town Council tel 2610570 and toll free 0800600746

  

F  = FIGHT:          ATTEMPT TO FIGHT FIRE WITH AVAILABLE FIRST AID                                                         EXTINGUISHERS

I  = INFORM:       INFORM OTHER OCUPANTS BY SONDINGTHE ALARM

R  = RING:            REMEMBER TO RING THE FIRE BRIGADE CALL 998

E  = EVACUATE:   EVACUATE THE PREMISES USING EMERGENCY EXITS

 

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Fee: Free of charge
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HIRING OF CLASSROOMS

In line with the cost recovery members of the community hire classrooms for their activities.  Classrooms may be hired to for accommodation and meetings.

 CHARGES

 Accommodation, P300.00 per classroom/night and a refundable deposit of P200.00.

 Meeting: P25.00 per classroom/hour.

 PROCEDURE

 The applicant approached the school and submits an application and then the school management considers the application, and recommends to the Council Education department for approval.  The applicant then pays at the Council revenue department and then takes the receipt to school as proof of payment.

 If no damages, the P200 is refunded incase of accommodation.

 

 

 

 

 

 

 

 

 

 

 

 

 

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Fee: Free of charge
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PEST CONTROL

Environmental Health also undertakes control of pests of public health concern for prevention of spread of communicable diseases and guard against property damage.  This is in accordance with Public Health Act Regulations on control of communicable diseases as quotes.

 “Prevention of spread of diseases by flies and other insects and the destruction of and removal or improvement of conditions permitting or favoring the prevalence or multiplication of such flies or insects”

Infestation in households, commercial and institutional premises is controlled with the use of chemicals.  Reskol and organophosphate is sprayed in a dilution ration of 500ml: 10L.  The mode of kill of the chemical is residual and therefore kills the pest after a couple of days.  The service is available for both citizens and non-citizens

    How do I obtain the service?

 Clients present themselves either in person or telephonically to request for the service.  The office then conducts an assessment by way of measuring the area to be sprayed.  An invoice is then issued for payment after which spraying is conducted.  Service is expected to be rendered in two days of reporting as a service standard.

   Cost Involved

 The service is currently charged at P3.00/m2 for residential and P5.00/m2 for institutional.

 

 Rats, Bats, Ticks, Bedbugs, snake and ants

These are other common pests and from all these same procedure is followed expect that different chemicals are used for each pest and the services here are currently free of charge.

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PROCEDURES ON APPLICATION FOR TRADING LICENCE

The Commercial Affairs Section is responsible for promoting local economic development in a town in accordance with statutes governing trade. It deals with licensing of businesses and ensures compliance with the Trade Act, Liquor Act & Industrial Development Act and their regulations. It also issues hawkers and street vending certificates. 

HOW DO I OBTAIN THE SERVICE

The applicant will have to come to Commercial office whereby he will enquire about the type of licence he wants to apply for. The applicant will then be advised to submit proof of land ownership, either by presenting a title deed (in case of plot owner) or lease agreement (renting the premises).

HOW DO I APPLY FOR SERVICE

The applicant must present themselves to the Commercial office with the above mentioned requirement (lease agreement and title deed). Then the zoning forms will be filled for confirmation of land use by the Physical Planning office and if approved the applicant will be given application forms in which he will have to submit back to Commercial Office together with some requirements as per the Acts. Health and Fire inspectors will then inspect the premises for compliance to their statutes e.g. Public Health Act, Fire regulations. All these information will then be compiled and presented to the Local Licensing Committee and Liquor Control Authority for consideration.

The applicant is then invited to the Trade licensing committee meeting on a set date so as to present his application.

     CITIZENS

When applying for trading licences, in case of individuals, one should submit a valid certified copy of Omang or Registration of Business name (optional) and completed application forms.

For wholly owned citizen companies, all company documents must be submitted.  Forms like Form 2, 2A, B, C, D, & 3 (new companies) or Form 2 (for old companies) and form 13 & 14 for change of directorship. Certified copies of Omang for directors and manager, Certificate of Incorporation, share certificates and company resolution also have to be submitted.

In case of Liquor licenses there should be a proof of publication in the Government gazette or private newspapers

     NON CITIZENS

Non citizens are advised to submit their company documents such as the ones like for the locals, completed application forms, valid work and residence permits for all directors.

 

    ISSUANCE OF TRADE AND LIQUOR LICENSES

Trade and liquor licences are issued on weekly and monthly basis respectively.

All these licenses are renewed annually and here only renewal forms are completed and the above procedures being followed.

-         INDUSTRIAL LICENSES AND REGISTRATION CERTIFICATES

The procedure for acquiring these licenses are just the same as other trading licences but for the industrial licenses there have to be an Environmental Impact Assessment report that has to be submitted together with application forms.

The Registration certificates are issued to small and medium scale entrepreneurial citizens only.

-         HAWKER AND STREET VENDORS CERTIFICATES

The applicant must bring certified copy of ID, 2 passport size photos and P30.00 certificate fee.  These certificates are only issued to citizens and issued every working day, provided the applicant submit all relevant documents.

  COST INVOLVED IN OBTAINING THE SERVICE

There are different types of licences with different fees. There is a P100.00 application fee for each fresh application and then license fee after approval by the Licensing committees.

 WHERE CAN I GET THE INFORMATION

Customers can acquire information from:

  Commercial Offices (Admin Block) 2610 570  - 2622241    Ext: 417/622/423

-         Customer service Office (BOTSA Fa) Council’s toll free number:  0800 600 746 

 

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Fee: Free of charge
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SHHA PROGRAMME

 Provision of low-income housing on subsidised basis (SHHA loans & plots). 

 Eligibility criteria

  •  Citizens of Botswana – Batswana
  •  Age : 21 – 60 years
  • Income bracket : P366 –P3033
  • Formally employed or legitimately self employed in the town in which an application is lodged
  •   Pensioners

 HOW DO I OBTAIN THE SERVICE

Required documents for application

  • Certified copy of ID (Omang)
  •  Latest advice slip
  •  Verification of employment form for the employed
  •  An affidavit for the self employed and pensioners

Two passport photos

Marriage certificate for those married

 HOW DO I APPLY FOR THE SERVICE

SHHA plot

  Contact the nearest SHHA office with the above listed documents.

NB: Applications for SHHA plots are currently frozen

      Plot allocation (depends on availability of service land)

  •  Contact the nearest SHHA office with the above listed documents
  •  On allocation of plot, an allottee is to pay a deposit of 10% of plot purchase
  •  Plot purchase prices vary according to plot sizes

 

SHHA Loan (service standard – 1 month)

 

  • Submit all documents listed under B 
  • Quotations for  building materials & labour
  •  Approved building plan (standard or private).
  • For Turnkey the plan is standard.

Standard plan is free of charge for now.

SHHA Loan is in two categories;

           SHHA improvement Loan

  The loan is for house improvement only.

  •   Maximum amount is P45 000
  •   Loan is to be repaid  in 20 years (monthly instalments)

          Turnkey

  • The loan is P60 000
  •  The Council builds a house for the beneficiary
  • Loan is to be repaid with monthly instalments of P250 for 20 years.

 SHHA plot transfer (Certificate of Right) - service standard: 1 month

The transferor is to bring along the following;

  •   Two (2) witnesses,
  •  Consent letter on transfer
  • Two (2) passport size photos
  • Certified copies of Omang
  •   Transfer forms are filled in the office.
  • The plot should not be in arrears to be transferred   

Plot Conversion From Certificate Of Right (COR) to Fixed Period State Grant (FPSG)- Service Standard : 5 days

The following are required:

  •  A copy of Notice of Approved Survey
  •  Proof of private water connection,
  • Original Certificate Of Rights to be surrendered
  •  A plot should not to be in arrears
  • Payment of plot conversion price which is P2.50 per m².

SERVICE LEVY

  •  Is a levy  to be paid by every plot holder of Certificate of Rights in SHHA areas
  •   The charge towards provision of infrastructure in the area and that is street lights, road maintenance, water (public stand pipes), sanitation and refuse collection
  •  Service levy is currently P25 and for those with private water connections is P23
  •   Service levy is paid monthly

 WHERE CAN I GET THE INFORMATION

Customers can acquire information on SHHA Program services from SHHA Ward Offices at Botshabelo North

Botshabelo South

Ikageleng

Phase 1

Western Area and

Mekoro (Town Hall) OR contact our  

 Toll free no. 080 060 0746

 

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Fee: Free of charge
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SPECIAL WASTE COLLECTION

This covers Builders rubble, garden waste and scrap metal

How do I obtain the service?

Clients can request for the service telephonically or in person and indicates the location of the waste.  The office will then conduct an assessment of the waste confirming the type and amount for charging and collection purposes.  An invoice is then produced indicating date of assessment, name of client, a brief description of the service and plot number.  After payment with revenue a receipt for proof of payment is produced and thereafter the waste is collected.  The receipt can either be dropped at Environmental Health Offices or remain behind with the revenue office where it will be picked by the service office.  The waste has to be collected within seven days of reporting as a service standard

Cost Involved.

 

                        Builders Rubble          -           P100.00 per load

                        Garden Waste             -           P30.00 per load

                        Scrap metal                 -           P50.00 per load

 Where can I get information?

 Inquiry can be made with Environmental Health Office 2613168 or Public Relations office

 

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Fee: Free of charge
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WASTE COLLECTION

Environmental Health Division is responsible for collection and disposal of all types of waste covering all areas within its jurisdiction.  This waste is collected from residential, commercial, industrial and institutional plots usually once a week.

 How do I obtain the service?

 The service is a scheduled one and clients do not have to make any request for collection unless the collection date has been missed.

 Cost involved

 The service is currently free of charge pending proposed charges

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Fee: Free of charge
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