Local time: Wednesday, 26 February 2020 07:01:25hrs
I am looking for: 

SERVICING ON-SITE SANITATION FACILITIES

The water and waste water department is also responsible for collection of waste from on site sanitation facilities such as septic tanks, cesspools and pit latrines through the use of vacuum tankers.

   HOW DO I OBTAIN THE SERVICE

When the customer recognizes that the facility requires emptying he or shall report to the water and waste water department upon which he or she will be advised to pay a fee at the nearest pay office. A receipt shall be brought to the water and waste water department offices as proof of payment for the services required. The customer would then be registered and await his or her turn to be serviced which shall be done within two consecutive days

 NB. For those requiring emptying of Pit Latrines they should ensure that it is pre treated before the request for the tanker to come to their place.

 

(B)    HOW DO I PAY

 

The customer has a choice to pay cash at any Council revenue office at Civic, any SHHA offices or to the revenue collectors at the Clinics.

 

(C)    COST INVOLVED IN OBTAINING THE SERVICE

 

Council Vacuum Tanker Services

 

Service Offered

Fee (Pula)

a) Septic Tank – SHHA Area

30.00

b) Septic Tank – Non SHHA Area

100.00

c) Pit Latrine

50.00

 

 

(D)    WHERE CAN I GET THE INFORMATION

 

Customers can acquire information from the Water and Wastewater Offices at Light Industrial, Public Relations Offices (BOTSA FA) at Civic Centre, Hounorable Councilors and the respective Council’s toll free number (0800 600 242).

 

Copyright © 2011 Government of Botswana. All rights reserved.