Local time: Wednesday, 26 February 2020 07:06:53hrs
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OPERATION AND MAINTANANCE

  SERVICE DESCRIPTION

 The department is regulated by the Town councils (Public Sewer) regulations of 1982

 Water and waste water department is responsible for Operation and Maintenance has two sections that are:

In 2001 the government’ s policy on waste water and sanitation management was published management

1.     Blockage and vacuum Tankers

2.     Construction and Repair

 

The blockage crew is responsible for un-blocking domestic and Council Facilities which are blocked and the Vacuum Tanker crew is responsible for emptying Pitlatrines, Septic tanks and Pump stations.

Construction & Repair is responsible for the provision of sewerage connection points to facilities that have no connection points. It is also responsible for maintenance of the sewerage line.

 

  HOW DO I OBTAIN THE SERVICE

 

For blockage or Vacuum tanker matters customers must present themselves in person or send someone to our office with a receipt showing payment of the service they require. For Applicants who wish to apply for sewer connection, they must present them selves to our office with a certified copy of ID, certified copy of a plot certificate (e.bg title deed, e.t.c), recent letter received at the mailing address and two copies of a detailed floor plan showing internal plumbing and the sewer reticulation.

 

 HOW DO I APPLY FOR SERVICE

 For domestic clients who require blockage or vacuum tanker service, he/she must pay at the nearest Council revenue and bring the receipt to our office. For those applying for sewer connection, they should present them selves to our office with a certified copy of ID, certified copy of a plot certificate (e.g title deed, e.t.c), recent letter received at the mailing address and two copies of a detailed floor plan showing internal plumbing and the sewer reticulation for assessment and proof.

 

COST INVOLVED IN OBTAINING THE SERVICE

 The applicant will be expected to pay a connection fee and corresponding yearly maintenance fee up front on approval of Application.

 SEWERAGE CONNECTION FEES

 

Sewer Connection

Fee (Pula) PER UNIT

a. Low Income SHHA

P 100.00

b. Middle Income SHHA

P150.00

c. Small Plot Less Than 450m2 (sqm)

P200.00

d. Medium Plot Up To 700m2 (sqm)

P400.00

e. Large Plot More than 700m2 (sqm)

P1000.00

f. Multi Units, e.g. Flats or Town Houses

P2500.00

g. Civic and Community Plots

P2500.00

h. Commercial Plots

P2500.00

i. Industrial Plots

P5000.00

 

YEARLY MAINTANANCE FEES

 

Maintenance Fee

Fee (Pula)

Residential

60.00

Commercial

600.00

Industrial up to 100 m3/day

0.75

Industrial 100 + - 500 m3/day

1.00

Industrial more than 500 m3/day

1.25

 

PAID UP SERVICES

 

Service Offered

Fee (Pula)

Blockage Removal/ Clearing

30.00

Re – Inspection

50.00

 

PENALTIES

 

Fee (Pula)

Damage to sewer pipeline per meter length

500.00

Illegal Connection

500.00

 

   WHERE CAN I GET THE INFORMATION

 Customers can acquire information from the Water and Wastewater Offices, Public Relations Offices (BOTSA FA), Honorable Councilors and the respective Council’s toll free number.

 

 

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