Local time: Wednesday, 26 February 2020 07:03:37hrs
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BLOCKAGES

The water and waste water department is also responsible for un-blocking domestic and Council Facilities which are require such service. This is catered for on its daily operations and has to be conducted within a day of occurrence.

 

 HOW DO I OBTAIN THE SERVICE

 When the customer recognizes that the line is blocked he or shall report to the water and waste water department upon which he or she will be advised to pay a fee at the nearest pay office. A receipt shall be brought to the water and waste water department offices as proof of payment for the services required. The customer would then be registered and await his or her turn to be serviced which shall be done within a day.

 

   HOW DO I PAY FOR THE SERVICE

 

The customer has a choice to pay cash at any Council revenue office at Civic, any SHHA offices or to the revenue collectors at the Clinics.

 

  COST INVOLVED IN OBTAINING THE SERVICE

 

The applicant will be expected to pay a P30.00 amount for any blockage that occurs on his service line.

 

   WHERE CAN I GET THE INFORMATION

 

Customers can acquire information from the Water and Wastewater Offices at Light Industrial, Public Relations Offices (BOTSA FA) at Civic Centre, Honorable Councilors and the respective Council’s toll free number (0800 600 242).

 

 

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